Privacy Policy
Last Updated: January 2025
Introduction
Steadyprogress ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or book our cleaning services
- Contact us via phone, email, or contact forms
- Subscribe to our newsletter or marketing communications
- Provide feedback about our services
This information may include:
- Name
- Email address
- Phone number
- Physical address (service location)
- Payment information
- Service preferences and special instructions
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our cleaning services
- Process and complete transactions
- Send you service-related communications
- Respond to your comments, questions, and requests
- Improve our website and services
- Send you marketing and promotional communications (with your consent)
- Comply with legal obligations
Disclosure of Your Information
We may share your information in the following situations:
- **Service Providers:** We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing and scheduling software.
- **Legal Requirements:** We may disclose your information where required to comply with applicable law, governmental requests, or legal process.
- **Business Transfers:** We may share or transfer your information in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to withdraw consent for marketing communications
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy periodically.
Contact Us
If you have questions or comments about this privacy policy, or if you wish to exercise your privacy rights, please contact us at:
Steadyprogress
45 Robson St, Vancouver, BC V6B 2B4
Email: contact@steadyprogress.org
Phone: +1 604-555-0178
We are available Monday through Friday, 9:00 AM to 8:00 PM.